Customer Support

Send us an email to automatically open a new trouble ticket.

If you have an existing ticket open just reply to any of our responses to update the ticket.

Help with common tasks

We're adding more articles to this section regularly. If we're missing something here please let us know.


Using aReliableHost.com's Control Panel

Add a new email address or email forward

Manage spam with Maia Mailguard

Customize your white list and black list, adjust spam/junk thresholds and more. Check it out!

Add or edit my delegates (and... What is a delegate?!)

View my web stats


Set up my email client

Thunderbird 2

Outlook 2002/2003

Outlook 2007

Outlook Express

Generic information to set up any email client

How do I check my webmail?


DNS, sFTP and Other Basic Info

DNS and SFTP Settings


Connect to mysql remotely

e.g. with Navicat


Secure your page

with .htpasswd and .htaccess


Control WebMail Spam

with BayesSpam Filtering